Many people have no idea what to expect when ordering a bespoke suit for the first time and this can make it a daunting prospect for them. Thankfully, DUCCIO is different and will help customer satisfied by our professional process
WHAT TO EXPECT FROM THE BESPOKE SUIT PROCESS
Whether this is your first bespoke experience or you are a suit connoisseur, we provide you with a welcoming, customer-focused experience that is all about making you look and feel amazing.
For a proper appointment, we encourage you to book your initial consultation in advance. You can do this by either calling us on + 84 78 245 8080 or requesting an appointment.
Your initial consultation will be from 30 minutes to 1 hour long, which is enough time to choose a cloth, select a style and get measured. We can go through as much or as little as you want at this appointment. There is no obligation to buy, so it is a great opportunity for you to find out more about what we do before finalising your options.
YOUR INITIAL CONSULTATION GETTING TO KNOW YOU
At the beginning of your consultation, our tailoring consultant will sit with you and discuss what you’re hoping to get from a suit and if you have any images or ideas you’ve brought with you.
Your answers to these questions will give us the information we need to show you our recommended cloth books and get started on the style.
SELECTING A CLOTH
We have thousand cloths to choose from, so there should be something for everyone’s taste and requirements. At your consultation, you can browse through our cloth books at your leisure. Our tailoring consultant will be on hand to guide you through our huge array of fabrics.
Once you have chosen a cloth that you like, we will show you our lining selection. Whether you like classic neutrals, bold colour or quirky prints, we have the perfect lining for you.
STYLING YOUR SUIT
Whether you opt for our made-to-measure or our fully-bespoke (Half & full canvas) construction method, there are so many style options available to you.
Our tailoring consultant will guide you through our style options, with the help of our sample jackets. If there is a particular style detail that you would like to include in your suit, mention it to your consultant. It is very likely that we will be able to include it.
MEASURING YOU FOR A BESPOKE SUIT
In order to be as accurate as possible, we request that you wear trousers (not jeans) and a shirt to be measured in. We have fitting rooms, so if you want to bring a change of clothing, that is absolutely fine.
Whilst measurements are very important, your body posture is critical to the fit of the suit so your tailoring consultant will take a combination of up to 30 unique measurements from your body, as well as take notes and photographs of your posture.
This process only takes 15-20 minutes.
PLACING YOUR ORDER
At this stage, we have all of the information we need to start tailoring your suit. We take a 50% deposit when we place the order and the balance is due when you collect the finished suit.
FITTING THE COMPLETED SUIT
Bespoke tailoring is an art – not a science, so your suit needs a fitting before it is ready for you to take home.
Your one time fitting will be 3-5 days after placing your order for our made-to-measure suits. If you want your fitting to be sooner, we do offer express services.
At this fitting, you will try on your fully constructed suit for the first time. Our tailoring consultant will assess whether the suit needs any alterations. You will also have an opportunity to provide feedback on the fit and how it feels. If you need alterations, Our tailoring consultant will pin the garment for our tailor to alter.
TAKING YOUR SUIT HOME
If your suit doesn’t need alterations, you may take it home! All we would ask for is your remaining balance.
After you collect your suit you have 21 days to bring the suit back for free alterations. If you notice anything else that needs adjusting after wearing it a few times, please do get in touch. We are more than happy to help.
If you have any questions, please see our FAQs page or contact us.